Question 1

Can i pay via bank transfer apart from Paypal?

Accepted Answer

Yes ,there's  via GCASH and another  second option upon check out where you 
 
can coordinate with us and we will send you bank details. Once you've transferred your payment, kindly send a picture as proof of payment and we will then confirm your order.

Question 2

Do you deliver or ship outside of Metro Manila?

Accepted Answer

Currently, we only allow people to pick it up or have it picked up by their choice of pick up service but we are working on partnering with a courier company for shipping outside of Metro Manila, especially for the other regions of the country.

Question 3

Do you ship outside of the Philippines?

Accepted Answer

Currently, even shipping within the Philippines is non-existent but we will also look into this. To ship 1pc of vinyl outside of the country is somewhat expensive from what we've experienced and that's why we have not really focused on it nor encouraged and unless you, the buyer is ok to coordinate with us and agree to pay what would often be even higher than the record itself, then we will ship.

Question 4

what are your store hours?

Accepted Answer

Currently, until we move to the new location in San Agustin St. Salcedo Village. It's still FRIDAY(2-8pm) SAT/SUN (1-7pm ) and still at Unit B Ground Floor LEGASPI TOWERS 100 BUILDING , 148 Legazpi St. Legaspi Village MAKATI.

Question 5

Do you need to be a member to purchase?

Accepted Answer

Technically, yes and before the pandemic, when you go to the shop, you need to sign a waiver and pay a small annual fee of P300.
 
***However, for online, we've decided to waive it as to not complicate things and confuse people prior to purchasing.

We still would recommend being a member if you can visit the shop as members have perks like discounts in shows that we produce and on certain records as well as exclusives .

Question 6

Do you allow reservations? Also ,do you keep purchased(Pre-orders) records in your shop if customer cannot pick up for some time?

Accepted Answer

We do not usually reserve. records for customers though there might be exceptions every now and then or if you are a regular and we trust that you will buy and pick up the record after a day  or two at most. We can only hold on to purchased records especially pre-ordered ones for only a few days after being notified. We have been lenient and have held on to some for months but it can lead to miscommunications, confusion and other negative outcomes and so we expect people to pick up their purchased records not longer than two weeks.

Frequently Asked Questions

Frequently asked questions